Help center

Answers to what people ask us most.

How do I access my reading?

Go to Log in with the same email you used for your reading or purchase. We'll send you a link to sign in, no password needed.

Your readings are saved in Dashboard → Readings. If the link doesn't arrive, check your spam or promotions folder, or write to us.

How do I cancel the membership?

From Dashboard → Subscription, with one click. No need to call or email anyone.

You keep access until the end of the period you paid for and you won't be charged again.

How do I get a refund?

You have 10 days from your purchase, or from each membership renewal, to get a 100% refund, no questions asked.

Use the cancellation form: no sign-up needed, just your email. You get a request code right away and the money goes back to the same payment method.

What is the "TAROT Y NUMEROLOGIA" charge on my statement?

It's your Love Tarot & Numerology purchase paid with Mercado Pago (in Argentine pesos): that's how it shows on your card statement. If you paid with PayPal (in US dollars), you'll find the payment in your PayPal activity.

You can see all your payments in Dashboard → Billing. If you don't recognize the charge, write to us before disputing it with your bank: we'll look into it and refund it if appropriate.

How does the email reading with Analia work?

After your payment you write your questions and tell Analia your story from your dashboard. She reads your cards personally and replies by email within 48 hours.

Like everything on the site, it's a space for reflection: it doesn't replace professional help or guarantee results.

What happens to my data?

We use your name, email and birth dates only to generate your readings. We never contact the other person and never sell or share your data.

You can export or delete all your data from Settings, or ask us at soporte@tarotypareja.com.

Didn't find your answer?

Email us at soporte@tarotypareja.com: we usually reply within 1 business day. More ways to reach us →

Owner: CUIT 27-22672322-1 · Córdoba, Argentina · soporte@tarotypareja.com